Senior IT Technician
At Fluor, we are proud to design and build projects and careers. We are committed to fostering a welcoming and collaborative work environment that encourages big-picture thinking, brings out the best in our employees, and helps us develop innovative solutions that contribute to building a better world together. If this sounds like a culture you would like to work in, you’re invited to apply for this role.
Fluor is a leading government contractor with a proven track record of delivering high‑value technical solutions around the world to U.S. government agencies such as the DOE, NNSA, the Department of Defense and the Intelligence Community.
Job Description
The role of the Senior Information Technology (IT) Technician is to support and maintain in-house computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required. This role may act as the lead technician and oversee other technicians and their work processes.
• Provide a single point of contact for end users to receive support and maintenance
• Troubleshoot problem areas (in person, by telephone, or via e-mail) in a timely and accurate manner
• Apply knowledge within technical manuals, procedural documentation, and original equipment manufacturer guides
• Install, configure, diagnose, repair, and upgrade all personal computer hardware and equipment, according to department policies, while ensuring its optimal performance
• Maintain, distribute, install, configure, repair, and upgrade various electronic products, according to department policies, while ensuring their optimal performance
• Liaise with third-party support and equipment vendors to identify and deliver required hardware and/or software service levels according to company policies
• Other duties as assigned
Basic Job Requirements
• A combination of education and directly related experience equal to four (4) years; some locations may have additional or different qualifications in order to comply with local requirements
• Ability to communicate effectively with audiences that include but are not limited to management, coworkers, clients, vendors, contractors, and visitors
• Job related technical knowledge necessary to complete the job
• Ability to attend to detail and work in a time-conscious and time-effective manner
Other Job Requirements
Preferred Qualifications
• High School Diploma or equivalent appropriate General Certificates of Secondary Education or global equivalent preferred
• Four (4) years of related experience in group(s) responsible for technical services for hardware/software engineering and production support
• Excellent technical and non-technical communication skills
• Able to establish user trust and confidence in the group’s knowledge of and concern for users’ business needs
• Strong team-oriented interpersonal skills
We are an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by governing law.
Benefits Statement: Fluor is proud to offer a comprehensive benefits package designed to promote employee health, wellness, and financial security. Our offerings include medical, dental and vision plans, EAP, disability coverage, life insurance, AD&D, voluntary benefit plans, 401(k) with a company match, paid time off (personal, bereavement, sick, holidays) for salaried employees, paid sick leave per state requirement for craft employees, parental leave, and training and development courses.
Market Rate Statement: The market rate for the role is typically at the mid-point of the salary range; however, variations in final salary are determined by additional factors such as the candidate’s qualifications, relevant years of experience, geographic location, internal pay equity, and prevailing market conditions for the specific role.
Notice to Candidates: Background checks are carried out as part of any conditional offer made, including (but not limited to & role dependent) education, professional registration, employment, references, passport verifications and Global Watchlist screening.
To be Considered Candidates: Must be authorized to work in the country where the position is located.
Salary Range: $42,500.00 - $73,500.00
Nearest Major Market: Houston